Cancellation Policy

You may cancel an appointment with no charge any time before the close of business on the day preceding your appointment. Same day cancellations or a “no show” for your scheduled appointment will result in a full price charge for that visit. 

We require a valid credit card to put on file to reserve your appointment. The card will only be charged if you fail to show up for your appointment or cancel same day. If you do not wish to provide a credit card, we cannot reserve your appointment.  You may chance walking in but, we cannot guarantee that the time you want will be available.



We do accept FSA & HSA Cards.

Massage Green Spa
For your first visit, please arrive at least 15 minutes before your appointment to fill out a client intake form.  If you would like, we have provided the forms so you can download and complete prior to arriving to the spa.
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19935 Center Ridge Rd.  Rocky River, OH 44116           PHONE:(440) 791-0007       EMAIL: MGSRockyRiverOH@massagegreenspa.com